Prompt guideRenewal pre-mortem
Renewal · Review
Renewal pre-mortem
When to use
90 days out, before the commercial conversation.
- Ninety days out, before the commercial conversation.
- You need why they leave, not why they stay.
- Each reason needs a mitigation you can start now.
You will need
- Customer name
- The account whose contract is coming up.
- Meeting history and terms
- The prompt assumes you attach them. Do not ask the model to invent the file.
The prompt
Review our meeting history and contract terms for . Act as a critical account auditor and list five reasons why this customer might choose not to renew their contract at the end of the year, alongside recommended mitigation steps for each.
What good looks like
Example: not a client result
Five ways they walk: a cheaper alternative, an internal build, a sponsor move, unused scope, and a service scar. Beside each, the mitigation you can start this month, not a speech about partnership.